Privacy Policy

NATIONAL FLOOD INSURANCE RESPECTS YOUR PRIVACY

Protecting your privacy of the utmost importance to us. Policyholders have trusted us with their flood insurance needs for many years, and we take our obligation to safeguard and secure their personal information very seriously. We want you to understand how we protect you and your privacy when we collect and use your information when you provide it to National Flood Insurance.

SUMMARY

This summary tells you the basics of our privacy commitment to you-how we collect and use your information, how we protect it, and who can see it. You should read the entire privacy policy below for full details.

  • We obtain personal information from you directly and for third parties such as core logic.
  • We do not collect personally identifying information from you when you visit our Web site or online services unless you agreeably provide it to us.
  • We do not allow third parties to collect personally identifying information from your computer or mobile device when you visit our Web site or use our online services.
  • We will not sell your information to third parties.
  • Any third parties who perform services for us are required to safeguard any customer information and may only use it in connection with performing those services.
  • We extensively secure and limit access to your information.
  • We protect information about potential, current, and former policyholders.
  • We protect agent information including login in information.

INFORMATION WE COLLECT

During the online flood quoting process you may give us Information such as your:

  • Name
  • Address
  • Phone number
  • Email address

If you gave us your email address, National Flood Insurance may use it from time to time to notify you of such things as new services, policy updates, zone changes, or to confirm transactions. If you do not wish to be contacted by email for non-policy related communications, you may unsubscribe by following the instructions at the bottom of any National Flood Insurance email you receive.

LOCATION

If you allow your location to be obtained while using nationalfloodinsurance.org, we will only use this information to return your estimated location. We use this information solely for analytic purpose and not to identify you. National Flood Insurance does not automatically track your location.

THE INFORMATION WE DISCLOSE

Information about our customers or former customers will only be disclosed as permitted or required by law. Information about you that has been collected is maintained in your policy and/or claims records.

We use this Information to process and service your policy; assist with claims; with your consent; or as directed by you. Information about our former customers and about individuals who have obtained quotes from us is safeguarded to the same extent as Information about our current policyholders.

CONFIDENTIALITY AND SECURITY

We restrict access to your Information to employees who we have determined need it in order to provide products or services to you. We train our employees to safeguard customer information, and we require them to sign confidentiality and non-disclosure agreements. We maintain strict physical, electronic, and procedural safeguards to protect your Information from unauthorized access by third parties.

ADDITIONAL INFORMATION FOR OUR USERS

We continuously work to improve nationalfloodinsurance.org. We are interested in how visitors use our website, what they like and dislike, and where they have problems. We may gather data on how users navigate our site so we can make nationalfloodinsurance.org an easy place to obtain their flood insurance coverage and quotes. Our tools may gather data such as what browser a person uses or even what pages are most popular.

We use cookies to improve your experience while using nationalfloodinsurance.org. Cookies are small files that are stored on your computer. They do not contain any personally identifiable information about you. They help us personalize your experience when you return to our website, and they are required for certain portions of our website (such as the agent login). Most browsers let you determine whether or not you accept our cookies.

We also provide some links to third-party websites/API’s that are not owned by National Flood Insurance. National Flood Insurance has no control over their privacy practices and assumes no responsibility in connection with your use of their websites. We recommend that you check the privacy policy of any website before you provide any personally identifiable information.

CHANGES TO THIS PRIVACY POLICY

We may modify our privacy policy from time to time. The most recent version is always posted at nationalfloodinsurance.org.

Our Privacy Policy applies to all of the following National Flood Insurance companies:

  • National Flood Insurance, LLC

Terms of Use

The material provided on the nationalfloodinsurance.org website, including the information and any images incorporated in the site, is for your personal private non-commercial use only. You may not modify, republish, post or transmit anything you obtain from this website, including anything you download from the site, unless you first obtain our consent.

Product and Service Information
Flood Insurance Products described in this Web site are provided solely for general informational purposes. The information and descriptions contained herein are not intended to be complete descriptions of all terms, conditions and exclusions applicable to the products and services available by National Flood Insurance, LLC. The precise coverage afforded is subject to the terms, conditions and exclusions in the actual policies as issued. Products and services described herein may vary from state to state and may not be available in all states.

Accuracy of Information Contained in this Website
The information contained in this website is subject to change without notice. However, there is no commitment to update the information contained herein. National Flood Insurance, LLC makes no representations or warranties with regard to the information contained herein, its accuracy or validity. You (the user/policyholder) are responsible for evaluating the quality, accuracy, completeness, and usefulness of all information and opinions provided in this website. In providing the information contained in this website, National Flood Insurance are not rendering any legal, accounting, government, or other professional advice or opinions on specific facts or matters regarding flood insurance. National Flood Insurance assumes no liability whatsoever in connection with your use of the information on the Web site. You should always consult with your own professional advisors with respect to your situation.

We are providing information intended to promote flood insurance products within the state of Florida. This information is only applicable to and intended for use in the areas in which we are authorized to write insurance policies.

By providing material on our website, National Flood Insurance does not in any way promise that the materials will remain available to you or that you will qualify for the products we offer. National Flood Insurance is entitled to terminate all or part of any of its Web site/s at any time, without notice to you.

PRIVACY

All information collected from users of our sites is subject to our Privacy Policy, which is incorporated by reference into this agreement.

JURISDICTION

Unless otherwise specified, the materials in our site are presented to provide information about National Flood Insurance, our flood insurance products and the insurance business. National Flood Insurance operates and controls its sites from the Company’s headquarters in Melbourne, Florida in the United States of America. We do not in any way imply that the materials on the sites or the products we discuss are available or for use outside the United States or in jurisdictions in which we are not licensed to do business, or that we are soliciting business in any such jurisdiction. By completing an on-line request for a rate quote, you are confirming that you are not a resident in any such jurisdiction.

By using the nationalfloodinsurance.org website, you agree to these Terms and Conditions of Website Use.

MISCELLANEOUS

These Terms and Conditions of Website Use, and the agreement they create, shall be governed by and interpreted according to the laws of the State of Florida.

National Flood Insurance may modify these Terms and Conditions of Web site Use, and the agreement they create, at any time, simply by updating this posting or the information on its website and without notice to you.